# Plans and your fee balance (/help-center/billing)



Open **Settings → Plan & billing** to review your plan and its current charges. The account can share one billing plan and fee balance across several merchants; check which businesses use it before changing anything.

## What the fee balance pays for [#what-the-fee-balance-pays-for]

The prepaid fee balance pays MolnPay's service fees. It is separate from the crypto holdings shown in the asset table and from your own wallet.

<AppPicture name="balances" alt="The prepaid fee balance card above the crypto asset table, with a Top up fees action." caption="Use Top up fees for service credit. Deposit puts crypto in your own wallet instead." />

## Top up fees [#top-up-fees]

Choose **Top up fees** from **Money → Balances**. Follow the coin, network, and deposit instructions on that screen, then allow the transfer to confirm. Return to the balance card to check that the fee credit arrived.

<AppPicture name="fee-topup" alt="The fee top-up screen with coin and network selection, payment instructions, and the prepaid fee balance alongside it." caption="Top up fees credits service fees. The example address and QR code are placeholders and cannot be used for payments." />

Prepaid fee credit is **non-refundable**. Confirm that you are on the fee top-up screen when that is what you intend to fund.

## Go live [#go-live]

Live invoices require an active plan and a funded fee balance. If you see **Plan not active** or **Top up needed**, follow the message on **Plan & billing** to complete the outstanding step.

Going live is a property of the merchant. Existing test payments stay test payments. Select the wallet-service networks you intend to use and [rehearse your integration](/guides/going-live) before accepting real payments.

## Understand your allowance [#understand-your-allowance]

Read the plan's current details for network allowances, team seats, history, and feature access. The network and team screens show any extra costs before you make those changes.

If a fee credit has not appeared, collect the transaction hash, coin, network, and the top-up destination, then [contact support](/help-center/support).